Have mortgage questions? We're here to help.
When you get a mortgage, you may think the lender will hold and service your loan until you pay it off or sell your home. That's often not the case. Loans and the rights to service them often are bought and sold. In many cases, the company you send your payment to is not the company that owns your loan.
We've compiled a list of the most frequently asked questions to help guide you through the journey.
For really fast service, be sure to chat with Albert, our 24/7 virtual agent. You can select one of the popular topics, or type your own question for a speedy response! He's got you covered, with a wide variety of questions about our process at any time, day or night!