We understand that the novel coronavirus (COVID-19) may be creating uncertainty and financial challenges for you. If you are affected by COVID-19 and want to find out whether you are eligible for payment relief or other mortgage assistance options, please submit your inquiry through the Message Center by logging into your account. Don't have an online account? Create one now to access your loan details, make payments, and get the answers you need.
If you've been affected by a recently declared disaster, we are here to help. For questions about insurance, contact our insurance department at 1-800-441-4145.
Specialized Loan Servicing understands what our customers experience when a natural disaster strikes. We understand that when major disasters hit, they may impact your ability to keep up with your mortgage payments.
You may be eligible for relief to help you get through this challenging time. If you reside in an area impacted by a federally-declared disaster that has been authorized for Individual Assistance, relief is often available.